Meet the Sales Team
Meet our Sales Team at Heritage Hotel – Lancaster! Our dedicated team of event professionals is here to bring your vision to life — whether you’re planning a corporate meeting, wedding, or special celebration. With years of industry experience and a passion for personalized service, we’re committed to making every event seamless and memorable. Get to know the friendly faces behind the scenes who are ready to help you plan with confidence and ease.
Jennifer Markle
Director of Sales & Marketing
Meet Jen! A free-spirit with a passion for all music and a heart of gold and over 30 years in the hospitality industry. As the director of sales she brings the party to life with her positive energy and acceptance of all. When she is not occupied making clients smile, you can find her lost on the beach with a book in hand, sipping on her hazelnut latte (with baileys of course!).
Cayce Shive
Social Sales Manager
Cayce is our salesperson, proud mom and bonus mom to 3 incredible boys! She is a self proclaimed cheerleading extraordinaire for all of their sports, they are just as lucky to have her as we are! With a passion for people and a talent for relationship-building, Cayce is the type of person who always goes above and beyond. She is not picky when it comes to music, just as long as it is not jazz. Other than that, she takes her coffee black and gives a never ending supply of energy and love for life that is contagious!
Kay Igyor
Marketing Manager
Introducing Kay, our Marketing Manager with years of dedicated service and extensive property knowledge. With creative finesse, she over-sees creative direction, social media, bar events, and talent bookings—ensuring a vibrant and engaging experience for our guests.